Outlook 2010

Step 1

From your menu bar, select File > Add Account.

Step 2

The Add New Account window will open. Select Manually configure server settings or additional server types. Click next.

Step 3

Select Internet E-mail, click next.

Step 4

Enter the name you wish to be displayed when you send email from this account. This may be your name (ex. John Smith), or a department (ex. Sales). Enter your full email address.

Account Type: The drop-down menu should be grayed out and show POP3. If not, select POP3.

Incoming server: Enter in planname.bannerview.com
(Replace 'planname' with your hosting plan name, which is usually the same as your BannerView.com hosting account username. If you're not sure, your plan name can be found in the Welcome email you received when you signed up for services, or by logging into your BannerView.com hosting account and scrolling to the bottom of the Account Dashboard. Confused? Watch this Video).

Outgoing server: Enter your SMTP server address: smtp.bannerview.com

User Name: Enter your full email address including the domain name after the @ sign. This is case sensitive and should be all lower case letters.

Password: Enter the password for that email address.

Click More Settings.

Step 5

The Internet E-Mail Settings window will open. Click the Outgoing Server tab.

Check the box My outgoing server (SMTP) requires authentication.

Step 6

Click the Advanced tab. Make sure the settings below match.

Incoming Server: 995

Check the box: This server requires an encrypted connection (SSL)

Outgoing Server: 26 (if 26 does not work, please change to 587)

Use the following type of encrypted connection: Auto.

Click Ok.

Step 7

You will go back to the previous screen. Click Next.

Step 8

You are finished! Outlook may try to test your settings and connect to the email server. If you get any errors, verify you entered all of the information correctly and that you followed Step 5. Click Finish.