Step 1

From the Mail menu, select Preferences.

Step 2

Go to the Accounts tab

Step 3

Click the plus sign(+) at the bottom of the Accounts box to add a new one.

Step 4

In the Add Account window:

• Full Name: Enter your full name as it will be seen by other.
• Email Address: Enter your full email address.
• Password: Enter your email password created for you for this email account.

Step 5

Click Continue.

Step 6

On the Incoming Mail Server screen, complete the fields as follows:

• Account Type: select POP
• Description: Describe what this email is used for (optional)
• Incoming Mail Server: Enter in planname.bannerview.com
  (Replace 'planname' with your hosting plan name, which is usually the same as your BannerView.com hosting account username. If you're not sure, your plan name can be found in the Welcome email you received when you signed up for services, or by logging into your BannerView.com hosting account and scrolling to the bottom of the Account Dashboard. Confused? Watch this Video).
• User Name: Enter in your full email address including the domain name after the @ sign. This is case sensitive and should be all lower case letters.
• Password: Enter your email password created for you for this email account.

Step 7

Click Continue.

Step 8

In the Outgoing Mail Server screen complete the fields as follows:

• Description: Enter in a name for server or enter in the server name as shown in the screenshot
• Outgoing mail server: Enter in smtp.bannerview.com
• Check the box Use only this server
• Check the box Use Authentication
• User Name: Enter in your full email address including the domain name after the @ sign. This is case sensitive and should be all lower case letters.
• Password: Enter your email password created for you for this email account.

Step 9

Click Continue.

Step 10

If you receive an error that it cannot connect, Click Continue. There are additional settings that need to be setup.

Step 11: Outgoing Mail Security

• Check the box Use Secure Sockets Layer (SSL)
• Authentication: Choose Password

Step 12

Click Continue.

Step 13: Account Summary

• Check the box Take Account Online

Step 14

Click Create

Once you have created your email account, you will need to change some settings.

Step 15

Click on the email you created from the left side bar

Step 16

Click on the Outgoing Mail Server Drop Down and choose Edit SMTP Server List

Step 17

Click on the Server name smtp.bannerview.com from the list

Step 18

Choose the advanced tab

Step 19

Select Use Custom Port and enter in the number 26

Step 20

Check the box use Secure Sockets Layer (SSL), if not already checked

Step 21

Authentication: Choose Password from the drop down

Step 22

User Name: Enter in your full email address including everything after the @ sign. This is case sensitive and should be all lower case letters.

Step 23

Enter in your password that was created for this email account

Step 24

Click OK

Once you are back to the main settings screen you can close the box and send yourself a test message to make sure you can send and receive.

Step 1

From the Mail menu, select Preferences.

Step 2

Go to the Accounts tab

Step 3

Click the plus sign(+) at the bottom of the Accounts box to add a new one.

Step 4

In the Add Account window:

• Full Name: enter your full name as it will be seen by other.
• Email Address: enter your full email address
• Password: Enter your email password created for you for this email account.

Step 5

Click Continue.

Step 6

On the Incoming Mail Server screen, complete the fields as follows:

• Account Type: select IMAP
• Description: Describe what this email is used for (optional)
• Incoming Mail Server: Enter in planname.bannerview.com
  (Replace 'planname' with your hosting plan name, which is usually the same as your BannerView.com hosting account username. If you're not sure, your plan name can be found in the Welcome email you received when you signed up for services, or by logging into your BannerView.com hosting account and scrolling to the bottom of the Account Dashboard. Confused? Watch this Video).
• User Name: Enter in your full email address including the domain name after the @ sign. This is case sensitive and should be all lower case letters.
• Password: Enter your email password created for you for this email account.

Step 7

Click Continue.

Step 8

In the Outgoing Mail Server screen complete the fields as follows:

• Description: Enter in a name for server or enter in the server name as shown in the screenshot
• Outgoing mail server: enter in smtp.bannerview.com
• Check the box Use only this server
• Check the box Use Authentication
• User Name: Enter in your full email address. This is case sensitive and should be all lower case letters.
• Password: Enter your email password created for you for this email account.

Step 9

Click Continue.

Step 10

If you receive an error that it cannot connect, Click Continue. There are additional settings that need to be setup.

Step 11: Outgoing Mail Security

• Check the box Use Secure Sockets Layer (SSL)
• Authentication: Choose Password

Step 12

Click Continue.

Step 13: Account Summary

• Check the box Take Account Online

Step 14

Click Create

Once you have created your email account, you will need to change some settings.

Step 15

Click on the email you created from the left side bar

Step 16

Click on the Outgoing Mail Server Drop Down and choose Edit SMTP Server List

Step 17

Click on the Server name smtp.bannerview.com from the list

Step 18

Choose the advanced tab

Step 19

Select Use Custom Port and enter in the number 26

Step 20

Check the box use Secure Sockets Layer (SSL), if not already checked

Step 21

Authentication: Choose Password from the drop down

Step 22

User Name: Enter in your full email address including everything after the @ sign.

Step 23

Enter in your password that was created for this email account

Step 24

Click OK

Once you are back to the main settings screen you can close the box and send yourself a test message to make sure you can send and receive.