How much time do you think is invested in pre-launch website research? By the number of websites that I’ve come across that don’t follow any best practices, I’ll say, “not much.” Why is that?

If you find that you are consistently not using all of your allotted vacation days or worse, skipping vacation all together you are not alone!

Remember desktop applications? While still used, mobile app usage surpassed desktop app usage more than a year ago. It’s one reason there has been an explosion in companies offering mobile app development, similar to the growth of companies developing websites when Internet usage expanded in the late 1990’s and early 2000’s.

Technology offers many ways to connect with customers. Once connected, how can a company maintain that connection and provide great customer service? BannerView.com setup a Q&A with Craig Borowski, Market Research Associate for the online resource serving CRM software buyers, Software Advice to get insight on applying technology to this area of business.

Creepy or Cool? Your Customer Decides

According to April 2015 polling by RichRelevance, creepy is more common than cool. Retailers have a wide array of toys to play with when implementing digital technologies in stores, but figuring out something that makes sense to customers—and fits with the brand—can be a challenge.